At Street Rhino, we take the security and privacy of our customers very seriously and as such we only collect information that is directly related to your request or to your order for the purposes of helping us to deliver, improve and enhance the service that we provide to you.
If you request further information from this website we will ask you to provide us with your name, position, the name of your company, your email address and in some cases a telephone number. The relevant information is then used by us to contact you regarding the requested information and to communicate with you on any matter relating to your request or use of this website.
1. SAFE, SECURE ORDERING
When processing your order in the checkout area we use 128bit encryption technology to ensure that the information you submit can only be seen by us, thus keeping it private.
2. YOUR PRIVACY IS ASSURED
We will not sell your information to any third party without your permission. All mailings will be subject to consent at the time of signing up and will include the option to unsubscribe so that they will no longer receive mailings.
We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website.
3. DATA STORAGE
We will not hold any financial data of yours at any time. We utilise payment gateways such as PayPal and therefore our staff will have no access to any of your financial information. Your name, address and contact details will be stored on file for accounting and customer service purposes and will only be held the amount of time required by UK legislation. After this time it will be disposed of safely. You have the right to request the updating or deletion of this information at any time.
4. THIS WEBSITE COLLECTS AND USES PERSONAL INFORMATION FOR THE FOLLOWING REASONS:
The information provided such as your name, address, email address and telephone number will only be used for the purposes for which it was submitted to provide the best level of service possible. This may include tracking an order, providing a refund or to contact you regarding your order.
Site Visitation Tracking:
This website incorporates the use of third party services such as Google Analytics and Google Adwords to track user interaction. This may include the number of visitors to the website, their geographical location and the device used to browse the website. This information helps us to improve the service offered to our customers. None of the information gathered through the use of analytics allows us to personally identify you to us. We consider Google to be a third-party data processor (see below). Disabling cookies on your internet browser will stop Google Analytics from tracking any part of your visit to pages within this website.
Our site uses a contact form for customers to request information, products, and services. We collect visitors’ contact information (such as their Name, address and email address) Contact information from the order form is used solely to process orders for our customers. The customer’s contact information is also used to get in touch with the visitor when necessary. Any financial information that is collected is used to solely to bill the customer for products and services. This information is never shared with or sold to third parties.
Personal contact information or information pertaining to your order will be held no longer than is necessary for the purposes for which the personal data are processed. In most cases a customer’s order details will be held indefinitely, this is due to our commitment to our lifetime guarantee and will allow us to assist you with your guarantee should it be required in the future.
At Street Rhino we like to keep you in touch about new products, offers and other exciting news. We often use mailings to provide this information. You will not be placed on these mailings without consent and we will require a positive opt in. There will be the option to unsubscribe from these mailings either on the mail itself, or by contacting us on the details below.
6. COOKIE USAGE
For more information view our Cookie Usage Policy.
7. USE BY MINORS.
The Services are not directed to individuals under the age of eighteen (18), and we request that they not provide Personal Data through this website or any related services.
8. YOUR RIGHTS TO ACCESS YOUR DATA AND TO DATA REMOVAL
9. THIRD PARTY DATA PROCESSORS
All third-party data processors (for example, Google, PayPal) have been carefully chosen in order that they, to the best of our knowledge comply with the regulations set out in EU General Data Protection Regulation 2018 (GDPR).
11. DATA BREACHES
If we believe that any identifiable personal data stored by our company, this website’s database or by third party data processors has been unlawfully breached, we are committed to report this to the relevant authority within 72 hours.
12. DATA CONTROLLER & CONTACT INFORMATION:
The data controller for this website is:
Street Rhino, t/a Steel Seal Ltd, Company Registration Number: 07421424
Unit 30, Bidavon Industrial Estate
Tel: +44 01789 330 668
All requests for information will be met within 30 days from the date of request.
13. LAST UPDATE